Technical Writer (Artificial Intelligence solution) (f/m)

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Technical Writer (Artificial Intelligence solution) (m/f)

PoolParty Semantic Suite is at the core of our daily business. Join a passionate team of developers, researchers and product managers and contribute as marketing talent to the leading semantic platform on the global market.

The Semantic Web Company (SWC) is a leading provider of software and services in the areas of Semantic Information Management and Linked Data technologies. SWC‘s renowned PoolParty Semantic Suite Software Platform is used in large enterprises, Government Organizations, NPOs and NGOs around the globe to extract meaning from big data.

An excellent opportunity for a Technical Author (AI Software, Documentation, Tutorial Videos) has arisen at a collaborative and forward thinking company. To produce and maintain high-quality documentation including user manuals, administration manuals, quick reference guides, training manuals, video tutorials and application help text. In addition, there will be a requirement for the development and creation of explanatory videos about the product.

Semantic Web Company values loyalty, intelligence and innovation and rewards strong performance with increased responsibility and growth opportunities. We offer great work-life balance and a culture that is cutting-edge, collaborative and fun. If you are interested in making an immediate impact in a growing company, we invite you to apply today.

Job Responsibilities:

  • Develop and maintain clear, concise documentation and create text and articles which are easy to read and understand for internal and external stakeholders
  • Liaise with engineers and gather system and business requirements from functional specifications and software applications
  • Design and develop training materials and help us to develop further our PoolParty Academy
  • Create videos and e-learning material with our developers and marketing specialists
  • Ensure that deadlines are met according to release planning

What We Offer:

  • A fascinating working environment in the fields of Semantics and Artificial Intelligence
  • The possibility to improve knowledge through special trainings and working experience. We guide you safe and secure through your learning phase
  • An appreciating, collegial and professional working atmosphere in an attractive office in the most liveable City of the world, centrally located and easy to reach
  • An exciting position in an agile and diverse company with flat hierarchies and employees of more than 27 nations, English is daily working language
  • A challenging position with interesting training & development opportunities
  • A good work-life-balance with the possibility to work-from-home and flexible working hours.
  • Ergonomic office equipment and fresh fruits, coffee, tea and drinking water for free

Job Requirements:

  • A passion for technology
  • Excellent skills in technical writing for IT and software focussed companies
  • Experience in working with developers and engineers to extract relevant content 
  • Ability to learn new systems quickly and to understand the business environment where they are deployed
  • Strong written English skills and (ideally) academic qualifications to match
  • Expertise to create explanatory videos and e-learning material with i.e. Adobe Premiere Pro, Camtasia

The salary offered (full-time-equivalent) is between EUR 39.000 p.a. and 49.000 p.a. depending on education, skills and work experience.

Send your full application to:

Semantic Web Company
c/o Sylvia Kleimann

Mail: jobs@semantic-web.at

What Do Our Colleagues Think about Working at Semantic Web Company?

I am supporting our clients and partners to enable semantic technologies for their use cases. One needs excellent communication skills and a good understanding of the technical field to successfully create client tailored solutions and enable the customers to work independently through effective knowledge transfer.

Timea T.
Technical Consultant
joined the company in 2015

Employee smiling

„Before I joined the company, I was working at a bioinformatics research institute in Spain. Now I work at the intersection of science & industry. Over the years, the customer demand for text mining applications grew exponentially, and so did the entity extraction component of PoolParty. It’s very rewarding to see one’s own work transform into a product that has so much potential for the future.“

Christian B., PhD
Senior Technical Consultant 
joined the company in 2012

Employee smiling