Semantic AI Solutions Engineer

The Semantic Web Company (SWC) supports over 180 organizations, including over 50 Forbes Global 2000 companies, in the development of semantic AI solutions based on knowledge graphs. The Vienna-based company has been a pioneer in the field of the Semantic Web for over 15 years and has subsidiaries in the USA, France and in the UK.

SWC values loyalty, brightness and innovation, and rewards outstanding performance with increased responsibility and growth opportunities. We offer a great work-life balance and a company culture that is cutting-edge, ingenious, dynamic, collaborative and fun while relying on professionalism and the highest level of integrity from our employees. Honesty and reliability are at the core of our business ethos.

At Semantic Web Company you’ll work together with great people with a wide variety of backgrounds, skills and talents. If you are interested in Semantics, are hardworking, and most of all an open-minded team player, then SWC might be a great fit for you.

Job Description:

You will join us at the Professional Services department of SWC. The Professional Services department is the central unit of SWC connecting other business units to facilitate the sales and delivery of our software products and solutions to customers. You will be working with a large group of colleagues with technical and non-technical backgrounds, ranging from knowledge engineering, requirements engineering to data engineering, software engineering and system engineering. We are at the frontier of our customers delivering services and support, support research and development department on product development on behalf of our customers, support sales department on presales activities to turn prospects to customers, support system operations department on the long-term provisioning of the services and support marketing department on strengthening our position in the global market. It provides you many opportunities and directions to develop your career further.

Main responsibilities:

  • Collaborate with sales engineer and data and knowledge engineer to facilitate the sales process, acquire and enable customers
  • Analyze, uncover and understand business challenges and issues faced by the customer
  • Design business and technical solutions based on the business and technical requirements from the customer
  • Define and implement solution prototypes and pilots, and then manage those pilots from inception to completion
  • Develop and present customised demos and mockups
  • Maintain and improve existing demos and solutions to ensure sustainability and maturity of the solutions
  • Run internal and external meetings and workshops to collect input, discuss requirements, report progress and present outcomes
  • Support customers on the delivery, deployment and application of the solutions
  • Support on internal and external technical related inquiries

Job Requirements:

  • Minimum a Bachelor degree related to computer science or information science
  • Strong communication and presentation skills
  • Knowledge and experience in requirements engineering, ability to interpret business problems into technical requirements
  • Ability to design technical solutions and develop prototypes
  • Understanding of Web development technology stack including frameworks, databases, security, testing, development/build tools
  • Understanding of client-side Web development (JavaScript, TypeScript, HTML, CSS)
  • Knowledge and experience with the React JS Framework and Drupal – optional
  • Knowledge about software and system architecture
  • Strong troubleshooting/problem-solving skills
  • Ability to effectively manage work from multiple projects simultaneously
  • An inquiring mind, intense curiosity, interdisciplinary understanding and strong desire to innovate in the areas of Linked Data and Semantic Systems
  • Knowledge in agile process frameworks like Kanban and Scrum is an advantage
  • Experience in project management is an advantage
  • Excellent skills in written and spoken English
  • Excellent skills in written and spoken German is an advantage
  • Able to travel occasionally in US and Europe, if required

What We Offer:

  • A captivating and engaging environment working in the burgeoning fields of semantic technologies and artificial intelligence
  • A most welcoming, collegial, and professional working atmosphere
  • An attractive office with library, small gym, showers and relaxation zone, located centrally in the heart of Vienna (“the most liveable city in the world” according to ‘The Economist’), extremely easy to reach with public transportation
  • An exciting, challenging but rewarding position in an agile, diverse and rapidly-expanding company
  • Working with a diverse group of people where more than 65% are with international backgrounds and English as the main working language
  • Working in a learning organisation with interesting training & development opportunities on individual but also team level
  • Developed employee journey that enhances your professional growth, through: internal & external trainings, hands-on experience, radical experimentation days 3 times a year and many more
  • A good work-life balance with the possibility to work from home and flexible working hours
  • Ergonomic office equipment as well as complementary fresh fruit, coffee, tea…
  • State-of-the-art infrastructure

The minimum gross salary offered (full-time-equivalent) is EUR 42,000.00 p.a. – overpayment is possible depending on education, skills and prior work experience.

We would love to have you in our team!